At MYOSM, we fully understand that outstanding products and services extend beyond just sales; they also encompass after-sales support. Our goal is to provide every customer with a worry-free usage experience through professional, efficient, and attentive after-sales service, ensuring that your equipment always remains in optimal condition.
MYOSM has an experienced and highly skilled after-sales service team. Our technicians have undergone rigorous training and assessment, enabling them to quickly diagnose and resolve various technical issues. Whether it's product installation, debugging, or routine maintenance and troubleshooting, we can provide professional support and services.
Customers' time and needs are of utmost importance to us. MYOSM commits to responding quickly to customers' after-sales service requests. We have set up a 400 service hotline and an online customer service platform to ensure that you can get help and solutions as soon as possible when encountering problems.
To ensure the long-term stable operation of the equipment, Ousman provides regular maintenance services. Our technicians will formulate detailed maintenance plans based on the usage of the equipment, regularly inspect and maintain the equipment to prevent potential failures and extend the service life of the equipment.
In case of any failure during the operation of the equipment, Ousman's after-sales team will respond quickly and provide solutions. We commit to dispatching professional technicians to provide on-site service in the shortest possible time, ensuring that the fault is dealt with timely and effectively, and minimizing your troubles and losses to the greatest extent.
To help customers better use and maintain the equipment, MYOSM provides comprehensive training services. Our training content includes the basic operation of the equipment, maintenance skills, and fault handling methods, ensuring that customers can master the use of the equipment skillfully, improve operational efficiency and safety.
MYOSM provides long-term warranty services for all products. Within the warranty period, if the equipment fails due to quality issues, we will provide free repair or replacement services. At the same time, we also offer flexible extended warranty services to further protect your rights and interests.
To ensure the normal operation of the equipment, MYOSM has a dedicated parts supply department that provides various original accessories and consumables. Our accessory inventory is sufficient, and the supply chain is stable, ensuring that customers can obtain the required accessories and consumables in a timely manner.
Telephone：400-008-1616
Company Address：No. 118 Wanjian Road, Wanxiang Town, Pudong New Area, Shanghai
